Wilkes University

Hospitality Leadership

Hospitality Leadership

The Jay S. Sidhu School of Business and Leadership undergraduate business program is centered on self-development through three interconnected components: leadership development, a balanced set of foundation courses, and preparation for entry into specific careers and jobs.  The Sidhu School combines a strong core business education with the development of skills for authentic leadership and ethical business practices.

All Sidhu School students will work to sharpen their critical thinking and economic reasoning skills; for the Hospitality Leadership major, specifically, a student should be relatively outgoing with great communication skills, ‘People Process Culture’ understanding and work to excel at solving problems quickly and keeping track of details.

Hospitality majors find careers in lodging, restaurant, tourism, and gaming management.  They learn to run hotels, restaurants, travel agencies, and other businesses that serve business travelers and vacationers. Students with a major in hospitality programs can choose to focus on food service and work as a manager for one of the numerous food chains or invest in a franchise to own and operate their own food service establishment. There is also the opportunity to manage food service in schools, hospitals, etc. Students can also become managers in major hotel chain or invest in a franchise and manage their own small hotel or motel. Another opportunity is to take managerial positions in the airlines, on cruise ships, and other tour and travel related businesses.

The Hospitality Program in the Jay S. Sidhu School of Business & Leadership contains six tiers:

  • The first tier begins with a first year Integrated Management Experience, which is a two-semester sequence that takes students through the entrepreneurial process from creating a business concept to planning the venture to launching and operating the business to harvest and closure of the firm. In a team-based environment, students learn how businesses plan and operate through the study of functional areas such as marketing, management, human resources, accounting and finance, and operations.

  • The second tier of the curriculum are the Sidhu School Foundation courses, which transmit a common educational experience to all majors by addressing topics that are recognized to be basic and necessary to all practicing management professionals - including accounting, economics, and math requirements.

  • The third tier requires completion of 24 credits of core courses, common to all majors. These courses extend the knowledge base within the functional areas of business, including: management, marketing, leadership, finance, strategy, international business and business law.

  • The fourth tier requires completion of at least 27 credits which are specific to each of the majors. The required courses are devoted to current and emerging theories and practices in hospitality leadership. This includes management of hotels, restaurants and resorts; human resources, event and operations management in the service industry; social and legal responsibilities in the service industry, among others. Electives courses include adventure tourism, sustainability, social media; in addition to a host of marketing, management and leadership courses.

  • The fifth tier requires a 9-credit  experiential component to bond classroom knowledge with practical experience. For the Hospitality Leadership Program, students will be required to participate in a variety of hands-on opportunities. Students are encouraged to pursue a combination of internal and external internships. Some local opportunities include hotels, casinos, resorts and restaurants.

  • The sixth tier requires completion of 4 credits geared toward the undergraduate student’s Personal & Professional Development. These courses are intended to prepare students to recognize and use their unique strengths and skills while allowing them to reflect and prepare for a meaningful life and career. The PPD program provides an environment where each student can link academic content in their curriculum with career planning, extracurricular activities and leadership development. Each student has the opportunity to build a strong professional network, face social and business challenges, and practice meaningful leadership. Throughout the PPD program students undertake on-going self-assessment, build their emotional intelligence, strengthen team building competencies, engage in field work/career preparation experiences, learn to take advantage of coaching/mentoring activities, and formulate developmental action plans and a leadership portfolio. In the process, they discover strengths and areas for improvement, nurture their passions, and facilitate their own authentic leadership journey.