Wilkes University

Hospitality Leadership

HL-198/298/398. Topics

Credits: 3
Terms Offered: On Demand

In-depth examination of selected issues and problems in hospitality. Specific topics alternate depending on hospitality trends in areas such as travel and tourism, introduction to wine, club and resort management, hospitality information systems, and hospitality seminar.

HL-201. Introduction to Hospitality

Credits: 3

The course is designed to introduce students to an overview of the hospitality industry with various managerial aspects and numerous career opportunities in lodging, food and beverage, gaming, tourism, cruises, airlines, managed services for clubs and institutions, and the convention and meeting industry. The course supports the Hospitality Leadership program by developing individuals who have chosen the hospitality industry as their career path.

HL-325. Advanced Hospitality Marketing

Credits: 3

This course is designed to provide students with a better understanding of service marketing exploring the selected issues in the hospitality and tourism industry. Marketing plays a significant role for all firms, and understanding how to best utilize marketing resources is a critical skill in real-world applications.

Pre-Requisites

HL-341. Hospitality Finance

Credits: 3

This course is designed to overview fundamental knowledge of financial management, managerial accounting, and operational cost controls for the hospitality industry. It applies principles of finance and accounting for decision-making that can be applied to the hospitality industry.

Pre-Requisites

HL-353. Human Resource Management in the Service Industry

Credits: 3

This course is designed to provide students with a better understanding of how employees learn, communicate, lead, and deal with stress, conflict, and change. Understanding themselves better will allow students to better understand how to manage others. Students will also discuss various management theories in an attempt to identify the most effective management strategy for employees.

Pre-Requisites

HL-355. Event Management

Credits: 3

This course is designed to provide an introduction to the principles of event management. Students will learn how to formulate event tourism strategies for destinations. The planning, development, management, and implementation of festivals, entertainment events, corporate events, cultural events, and sports events will be the focus of study.

HL-356. Hospitality Law & Leadership Ethics

Credits: 3

This course is designed to cover the functions of the law, legal environment, and ethical leadership analysis within the hospitality industry. Students will examine ethical issues in the hospitality industry as they relate to legal reasoning regarding contracts, torts, property, and the impact of law on economic enterprises in the hospitality industry.

 

Pre-Requisites

HL-381. Hotel Operations Management

Credits: 3
Terms Offered: On Demand

This course is designed to introduce students to the principals and practices of managerial functions relating to the operation of hotel facilities. Students will gain an understanding of how work is performed with each major departments in a hotel property. Students will also be exposed to each role of the department operations in completing a practicum at the local hotels.

 

Pre-Requisites

HL-382. Food and Beverage Management

Credits: 3
Terms Offered: On Demand

This course is designed to introduce the basics of the roles and responsibilities of management in food and beverage operations. Students will discuss topics that include: organization of the food and beverage operation, food and beverage marketing, menu planning, cost controls, proper inventory procedures, purchasing, storage, front of house management, maintaining profitable operations, and liquor handling and training.

 

Pre-Requisites

HL-386. Gaming and Casino Management

Credits: 3
Terms Offered: On Demand

 

This course introduces the student to the history of the gaming industry and the basics of casino management. The course emphasizes ethics in the gaming industry, the economics of the industry, and its interface with hotel and restaurant organizations. Students will also overview the basic gaming regulations, profit and organizational structures of casino operations, and an introduction to some popular casino games.

HL-461. Capstone in Hospitality

Credits: 3
Terms Offered: On Demand

This course integrates the functional areas of business from the perspective of top management. Emphasis is on the role of management in the formation of strategic and long-range plans.

Cross listed with BA 461.

Pre-Requisites

HL-462. Hospitality Internship

Credits: 3
Terms Offered: On Demand

A work-based learning experience that focuses on an area of interest in the hospitality industry. Students will experience the opportunity to apply the theory learned in the program within a hospitality business setting.

Cross listed with BA-462.

Pre-Requisites

HL-466. Advanced Hospitality Internship

Credits: 3
Terms Offered: On Demand

Students will have a supervised managerial work experience in a hospitality setting. Students will also experience the opportunity to apply the theory learned in the program within a hospitality business setting.

Pre-Requisites

©