Profile Edits

Maintained by Human Resources

  • Names
  • Titles
  • Email addresses
  • Phone numbers
  • Office locations

Maintained by Web Services

  • Directory profile images.
  • Secondary profile content.
    • Examples: biography, education, research, etc. Anything underneath the blue bar after the profile image and initial information.
  • Adding missing profile pages.
  • Department-specific sub-directory page updates.
    • Examples: the order of faculty & staff (sub-directory and filtered main directory only), adding/removing full departments (not individuals) from a sub-directory.

Where to Request Updates

Web Service requests for directory updates can be made on the Web Update Request Form.

Submit a Web Update Request

Maintained by the Office of Finance

  • Department structure
  • Department names

Note: Requests to change department names and structures must be approved by the department head or chairperson prior to contacting the Office of Finance.

Maintained by IT Department

The internal directory listing located on portal.wilkes.edu

Frequently Asked Questions

  • My name has changed. How do I ensure the directory is updated appropriately?
    • Contact Human Resources first for all name updates. Once Human Resources has updated your name within Banner, contact Web Services (first via the Web Update Request Form) so they can ensure your directory profile reflects the change. Please specify if just your name is changing or if your wilkes.edu email is changing as well.
  • I want to add or update additional content to my profile (ex. biography, list of research, education, etc.).
  • Can a sub-directory page display only specific faculty/staff listed?
    • Sub-directory pages can include any number of departments. However, it will include the full departments - it cannot display only specific faculty or staff members.
  • A department is not listed that should be/a department that is listed should be removed or combined with another. Can this be changed?
    • Updates to add, remove and/or combine departments must be made to the Finance Office for approval.
  • Can the order of staff/faculty members in the directory change?
    • The order of staff and faculty can be controlled. This will take effect in any sub-directories as well as the main directory if filtering by a specific department. In the main directory when not filtering by department, the ordering will be alphabetical.
Terminology
  • Main Directory
  • Profile Page
    • An individual's page linked to within the main directory and any sub-directory pages a faculty or staff member appears in.
    • Example Profile Page