The mission of the Office of Business Operations is to develop an exceptional support environment by providing cost-effective, value-added, customer focused services and support through the development of contemporary purchasing programs and focused contract negotiations.

The goal of the Office of Business Operations is to provide the services offered to our customers: students, their parents, employees, alumni, and the entire Wilkes community.

Our Staff:

Alicia Bond Director, Business Operations	Alicia.bond@wilkes.edu
Bryn K. Timlin Business Operations Analyst	bryn.timlin@wilkes.edu
Janet Cussatt Business Operations Specialist	janet.cussatt@wilkes.edu

 The major areas of Operations include:

• Barnes & Noble Bookstore
• Campus Copiers
• Campus Dining
• Campus Vending
• Contract Services
• Document Retention & Storage
• Documents Destruction
• Eddie's Mailroom
• PNC Bank Liaison for Faculty/Staff & Student Banking
• Purchasing/Purchase Orders
• University Procurement Cards (P-Cards)
• University Print Shop
• Vendor Registration

On behalf of Business Operations, please take advantage of the information provided on the Wilkes Portal.