Information Technology Services

General Resources

• Help and FAQ
• LIVE
• Cyber Security
• Software Discounts external website
• Self-Service Banner
• VPN

Student Resources

• Recommended Specs

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Faculty & Staff Resources

• Office of Technology for Teaching and Learning
• Deployment Guide
• Loaner Equipment
• Software/Hardware Request
• Cellular Phone Request Form (.pdf)
• Remote Resource Guide

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Alumni Resources

• Colonel Connection
• Alumni Email

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About Us

Help Desk

The Help Desk is located on the first floor of the Farley Library and is open during regular business hours for walk-in support. 24/7 support is also available over the phone.

• Email:
  • helpdesk@wilkes.edu
• On Campus:
  • Monday – Friday | 8 a.m. – 4:30 p.m.
• Telephone:
  • 24/7 (including weekends and holidays)
    • 570-408-HELP (4357)
    • 1-866-264-1462

IT Office Hours

The main IT office is located on the second floor of the Simms Center and is open Monday-Friday from 8:30 a.m. - 4:30 p.m.

• Staff
• Projects
• Policies